I buy a lot of Anker products. I probably have purchased over ten chargers over the years and easily 20 cables of various lengths and colors. Everything has worked wonderfully, EXCEPT THIS CHARGER. For some reason I can't figure out, it only works some of the time. I've tried different cables and plugging it into different outlets and it just has a mind of its own on when it wants to deliver a charge. And getting it to work isn't predictable... I just keep unplugging it, letting it sit, and try again until it works. For a charger that costs about $100, I expect it to be flawless.
I've contacted Anker to try and figure out if this is normal or if I received a defective unit.
Jan 16 update: I received a replacement which I cannot get to work *at all*. No amount of unplugging and resetting will get it to charge so I'm back using the original charger and just replugging it in repeatedly until it charges. In the meantime, Anker has sent me a different model high wattage charger to try. Anker's customer service has been stellar, but this model of charger is no bueno.
Jan 28 update: Anker finally sent me a 747 instead and it works great so far. Raising my review to 3 stars for customer service but I would avoid the 717 for charging apple products.
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Anker USB C 717 Charger (140W), PD 3.1 PPS Laptop Charger for MacBook Pro 16?, MacBook Air, iPad Pro, Galaxy S22/S21, Dell XPS 13, Note 20/10+, iPhone 13/Pro, Pixel, and More
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Product Description
Comparison
 Anker 717 Charger |  Anker 737 Power Bank |  Anker 765 Cable |  Anker 765 Cable |  Anker 735 Charger |  Anker 737 Charger |  Anker 747 Charger | |
|
Charging Ports
| 1 USB C | 2 USB C + 1 USB A | USB C to USB C | USB C to USB C | 2 USB C + 1 USB A | 2 USB C + 1 USB A | 3 USB C + 1 USB A |
|
Compatible Devices
| For Laptops, Tablets, Phones | For Laptops, Phones, Tablets | / | / | For Laptops, Phones, Tablets | For Laptops, Phones, Tablets | For Laptops, Tablets, Phones |
|
Main Feature
| PD 3.1 140W | PD 3.1 140W | PD 3.1 140W | PD 3.1 140W | GaNPrime 65W | GaNPrime 120W | GaNPrime 150W |
|
Size
| 2.66 × 1.22 × 2.31 Inch | 6.13 x 2.15 x 1.95 Inch | 3ft | 6ft | 2.6 × 1.51 × 1.15 Inch | 1.69 × 1.26 × 3.15 Inch | 2.66 × 1.22 × 2.41 |
|
Weight/lb
| 0.52 | 1.39 | / | / | 0.29 | 0.41 | 0.51 |
|
Specs
| 100 ~ 240 V | / | / | / | 100 ~ 240 V | 100 ~ 240 V | 100 ~ 240 V |
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From the brand
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We want you to live without the inconvenience and uncertainty of where your next charge is coming from.
Our chargers and accessories don't just power up your devices, they offer the tech experience you want with zero restrictions.
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Great charger, unfortunately, stopped working. 2-month Lifespan.
Reviewed in the United States on February 5, 2023
Love Anker products and have different USB-C cables, a power-bank 22000mah, nano2 charger, couple of car chargers. Purchased this charger 717 in December 2022 and has been flawless like my other Anker purchases, however, yesterday 02/04/2023 it stopped functioning. I plug in my 140W Anker 543 cable to my phone (S22 Ultra) and no juice. I had to revert to my nano2 charger (holding strong since June 2022). I'm also past the 30-day Amazon return policy so I'm out of luck.Was a great 2 month run with the 717 charger. Hopefully not all these are bad/defective.Update 02/10/2023. After several days unplugged, I tried it again and behold, working again. Maybe it has some type of electronic reset? Note: I also reached out directly to Anker and they were most helpful and offered a replacement. A replacement is no longer needed and I updated my rating.
Reviewed in the United States on February 5, 2023
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Top reviews from the United States
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Reviewed in the United States 🇺🇸 on January 6, 2023
Reviewed in the United States 🇺🇸 on February 5, 2023
Was a great 2 month run with the 717 charger. Hopefully not all these are bad/defective.
Update 02/10/2023. After several days unplugged, I tried it again and behold, working again. Maybe it has some type of electronic reset? Note: I also reached out directly to Anker and they were most helpful and offered a replacement. A replacement is no longer needed and I updated my rating.
Great charger, unfortunately, stopped working. 2-month Lifespan.
Reviewed in the United States 🇺🇸 on February 5, 2023
Love Anker products and have different USB-C cables, a power-bank 22000mah, nano2 charger, couple of car chargers. Purchased this charger 717 in December 2022 and has been flawless like my other Anker purchases, however, yesterday 02/04/2023 it stopped functioning. I plug in my 140W Anker 543 cable to my phone (S22 Ultra) and no juice. I had to revert to my nano2 charger (holding strong since June 2022). I'm also past the 30-day Amazon return policy so I'm out of luck.Reviewed in the United States 🇺🇸 on February 5, 2023
Was a great 2 month run with the 717 charger. Hopefully not all these are bad/defective.
Update 02/10/2023. After several days unplugged, I tried it again and behold, working again. Maybe it has some type of electronic reset? Note: I also reached out directly to Anker and they were most helpful and offered a replacement. A replacement is no longer needed and I updated my rating.
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Reviewed in the United States 🇺🇸 on April 13, 2023
Reviewed in the United States 🇺🇸 on October 15, 2022
The reason they don't state that it works for the XPS 15 I think is related to this customer's answer to a question: "Dell uses a non-standard PD protocol to reach over 100W. So while it will work, it will not charge your laptop at the rated 140W (even if using the 140W USBC-USBC cable that they sell). Use the charger that came with your laptop to charge at full speed. Currently, the only laptop that can take advantage of 140W is Apple's newest M1 MacBook Pros, and even then only using the MagSafe cable."
So.. I wish it worked for us.. but sadly it doesn't.. and there probably will never be on these older devices a 3rd party option if Dell doesn't update to the newer power delivery standard on future devices :/
Does NOT work with Dell XPS 15" (9510).. otherwise great device
Reviewed in the United States 🇺🇸 on October 15, 2022
So I really wish this device worked.. and they technically are NOT false advertising like many people are claiming. They claim it works with the 13" Dell XPS which draws like 1/3 or 1/2 of the 130w power requirement the XPS 15 has. I tried it with my XPS 9510 which is the 2nd newest model as of the time of this review.Reviewed in the United States 🇺🇸 on October 15, 2022
The reason they don't state that it works for the XPS 15 I think is related to this customer's answer to a question: "Dell uses a non-standard PD protocol to reach over 100W. So while it will work, it will not charge your laptop at the rated 140W (even if using the 140W USBC-USBC cable that they sell). Use the charger that came with your laptop to charge at full speed. Currently, the only laptop that can take advantage of 140W is Apple's newest M1 MacBook Pros, and even then only using the MagSafe cable."
So.. I wish it worked for us.. but sadly it doesn't.. and there probably will never be on these older devices a 3rd party option if Dell doesn't update to the newer power delivery standard on future devices :/
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Top reviews from other countries
Joel
Charger Is Not Reliable and Simply Does Not Work
Reviewed in Canada 🇨🇦 on March 11, 2023Tripvan
Stopped charging after 3 days.
Reviewed in Canada 🇨🇦 on March 3, 2023HT
fonctionne a 100 w max après plusieurs tests ! deception pour ce produit
Reviewed in Canada 🇨🇦 on March 31, 2023