Asurion Tech Unlimited Protection with Tech Support – breakdown coverage for desktops, gaming devices, and more plus accident protection for portable electronics like laptops, tablets, and headphones
- UNLIMITED DEVICES: Covers electronic purchases made on Amazon in the past two years from enrollment plus future Amazon purchases including computers, tablets, TVs, office devices, gaming consoles, headphones, cameras, connected devices, home theater electronics, Amazon devices and more.
- CLAIM LIMIT & FEES: $3,000/12-month period claim limit for the total cost of all repairs, replacements and reimbursements across all claims. If we can’t repair it, we’ll send an Amazon e-gift card or replace the device. A $99 service fee will apply to claims on products with a purchase price of $500 and up.
- WE’VE GOT YOU COVERED: Plan begins 30 days after enrollment and covers mechanical and electrical malfunctions, regardless of the manufacturer's warranty. Plus drops, spills and cracked screens during normal use for portable devices.
- EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and more.
- LOW MONTHLY BILLING: $16.99 plus tax billed monthly, cancel anytime. THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELLED. Coverage for all products ends 30 days after plan is cancelled.
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From the manufacturer




Customer reviews
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Reviewed in the United States on February 24, 2023
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Top reviews from the United States
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--When my TV went out I searched the interent to see what I was doing wrong. i had Audio but no picture. I took a flashlight up to the screen I could see an image but from a far it was Black, like it was off.
All the internet videos said "its the backlight.. Toss it!"
--The TV cost me $379.99
Man, Am I glad I got an Asurion plan! No joke.
I Called to file a claim.
They assigned me a local company.
Who in turn asked me my schedule... they assigned me a tech and a time that worked for me.
and with in an hour of the tech arrival -- I had my Brand New TV working again!!!
No other fees or charges.
Now the Tech experience in Long Format.
(for anyone a little skiddish about someone coming to your home.)
He arrived Right in the 3 hour window. Introduced himself. I Was in the middle of reorganizing and he made NO COMMENTS (Score!) I showed him the TV, he took a special light out and said "Do you mind if I use your living floor so i can spread out?" I said SURE! he took the TV off the mounted wall carried it to the floor and got to work.
I asked if wanted Water or Tea.. he politely said "no thanks!"
I checked in on him every so often. he took apart the whole tv... fixed the broken backlights. he had EVERYTHING in his truck.
I tried to leave him alone to do his work but I stepped in and inquired.. he explained what he was doing, I was amazed at the hundreds of tiny screws! HE said "The process is taking apart the layers is key.. They don't make it easy!!" lol
when he finised he let me know.. he carried it back up I showed him all my plugs I needed back in. We tried it out. BAM! it was even brighter than when I purchased it!
he said, "Looks good?" I said BETTER than good!
He said "yeah these backlights I installed are stronger and more relliable than the ones they use in manufacturering, so you should be good for a long time -- . But If you EVER have an issue we'll come back no charge!"
I won't disclose whether I tipped him or not because that is between him and I. But I felt like buying him a Steak Dinner!
My man and The Asurion plan saved me $400 from buying a new TV.
This was one of the best things I purchased in a LONG time.
HIGHLY Recommend!
And I'm more inclined to buy from Amazon knwoing I have this plan that covers all my new purchases. No Separate Insurance on each device. One Umbrella policy. That is CHEAPER than the manufacturers!
It's a no-brainer.
I fell ike telling everyoneI meet! haha!
Stunned by ASUS's technical support opinion, I opened a claim with ASURION. It was easier than 1,2,3 because within days a prepaid label with a computer box at ASURION'S expense was sent to my door. Asurion kept me informed almost daily as to the status of repair. I think it was about two weeks before I got the ASUS laptop back - clean was a whistle and . . . the two USB ports on the left side of the laptop work perfectly. Bemused, because the repair ticked said a "sister bord"" was replaced. I did not know there were "sister bords". I wonder if there are any "brother bords" in laptops too. Lol
Well, that is my side of the story and I'm stricken to it! Thank you for reading my review.
TL;DR, As advertised, no hidden fees no hassle, 2-week turnaround once ticket is entered via phone call.
I have this one and three other single-device protection plans with them, those three came up in a search but this one did not - I had to manually scroll back through all Amazon purchases I made for the last year to find it (I order a lot so finger got a good morning workout).
2. You can post reviews (this one for example), but can’t post questions—like you can with every other item that you purchase on Amazon.
3. There doesn’t seem to be any way to edit your payment method - better not close the account your payment method is linked to or need to change the payment card number !
—
You can cancel the subscription if you go to My Account - Memberships & Subscriptions. It is easy to find there and, presumably, cancel, as there is a cancel button. Although I haven’t tried to do that so I don’t know if there are any additional hoops to jump through (probably, considering).
I wish that:
1. This purchase was easier to find in the order history,
2. You could post questions on its product page,
3. And, that there was a way to edit/change the relevant payment method. Perhaps if we could post questions (see sketchy complaint #2), people could help each other with things like this? Just a thought.