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Customer Review
Reviewed in the United States 🇺🇸 on January 21, 2023
I usually swear by Anker products. Love the charging banks, cords, all of it. However, I was pretty disappointed by this one. I plugged in both my USB-C to lightning phone charger and Apple Watch charger (both Apple branded cords) and this refuses to charge my watch if anything else is plugged in. I don't mean it can't charge two things at once, I mean if two cables (not devices) are plugged in, my watch doesn't charge. I have to unplug the usb c cable. Which is less than ideal.
Update: Anker customer service reached out to me with both and apology and a solution in place. They sent a replacement plug that works great. They didn’t ask me to update my review or try to make a canned public response so everyone could see they’ve reached out to me. If you ask me, that’s a brand that actually just wants you to be satisfied with your purchase which is hard to find.
Update: Anker customer service reached out to me with both and apology and a solution in place. They sent a replacement plug that works great. They didn’t ask me to update my review or try to make a canned public response so everyone could see they’ve reached out to me. If you ask me, that’s a brand that actually just wants you to be satisfied with your purchase which is hard to find.
