Amazon.com: Customer reviews: Apple Pencil (2nd Generation): Pixel-Perfect Precision and Industry-Leading Low Latency, Perfect for Note-Taking, Drawing, and Signing documents. Attaches, Charges, and Pairs magnetically.

Top positive review

It's easy to use

Reviewed in the United States 🇺🇸 on April 25, 2023

The Apple Pencil Gen 2 is a game-changer for digital artists and note-takers alike. It's a sleek and elegant stylus that offers precise and responsive performance.

One of the most notable features of the Apple Pencil Gen 2 is its magnetic charging capability. Simply attach it to the side of your iPad Pro or iPad Air, and it will start charging. This eliminates the need for a separate charging cable, making it much more convenient to use on the go.

The Pencil's pressure sensitivity and tilt detection are also impressive, providing an incredibly natural writing and drawing experience. It offers a low latency, which means that the strokes you make appear on the screen almost instantaneously, making it feel as though you're using a traditional pen or pencil.

The build quality of the Apple Pencil Gen 2 is top-notch. It has a glossy finish that's comfortable to hold and doesn't slip out of your hand. Its slender design makes it easy to grip and navigate with precision, and it weighs in at a mere 20.7 grams, so it won't cause any fatigue during extended use.

Another great feature of the Apple Pencil Gen 2 is its compatibility with a wide range of third-party apps. Whether you're sketching in Procreate, taking notes in GoodNotes, or marking up a PDF in Notability, the Pencil works seamlessly with many popular apps.

One minor downside of the Apple Pencil Gen 2 is its price point, which is on the higher side. However, it's worth the investment if you're a professional artist or someone who regularly takes digital notes and wants the best quality and experience.

Overall, the Apple Pencil Gen 2 is a fantastic stylus that's perfect for anyone looking for precision, convenience

38 people found this helpful

Top critical review

All critical reviews›

M. Dave Salisbury

Much better…

Reviewed in the United States 🇺🇸 on May 23, 2023

… but still a LONG way to go!

The flat area on the pencil was a master stroke of genius. Improving comfort in the hand and recharging at the same time. Excellent!

As a person with big hands, my comfort level when using is still not high. Let me explain, a tool should feel comfortable in your hand. It should be an extension, a natural extension of yourself. Using a tool should be a value added exercise every time you grab for the that tool. Because of the comfort, the tool becomes fundamental to your personal excellence and brand.

First Gen Apple Pencil, was good, but had issues. Second Gen Apple Pencil is better. Look to the fundamentals of comfort, and I expect great things in the Third Gen Apple Pencil!

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From the United States

Joshua L.

Amazon sold me a used one!

Reviewed in the United States 🇺🇸 on October 3, 2022

Verified Purchase

I ordered this Apple Pencil in anticipation for my new IPad Air 4 back in March 2021. It was marked as “new”, I paid full price ($130). It worked fantastically for most of the next 17 months. When the pencil was not in my hand, it was attached to the side of my iPad Air 4. It kept a 100% charge all the time when I wasn’t using it. I draw in Procreate, Illustrator, and Photoshop and I am an avid note taker so I’m always aware of the battery level of both devices.

I always plugged my iPad in every night to charge or at my desk first thing in the morning while I worked. I always checked the Pencil. If it was ever detached for whatever reason, I connected it and observed it was at or near 100% every time. A few minutes later it was back to a full charge.

Fast forward to August 2022. The Apple Pencil suddenly stopped charging. Over the next few days, it failed to charge and died for the first time. It would intermittently charge. Every few days, it appeared to charge to 100% and seemed to be fine. A few days of sporadic use I would notice the Apple Pencil was not charging (I still kept the Pencil attached and the iPad charged). Then magically it would charge again after forgetting the Pencil and reconnecting several times. Then it would sporadically not maintain a charge.

I was busy with a lot of important projects during this time so this was low priority in my life. Finally at the last week of September it refused to charge at all. It would charge enough to connect via Bluetooth (only briefly) then disconnect.

I took it and my iPad to the local Best Buy (an Apple Authorized Service Provider) and they diagnosed it with a bad battery that would not charge. The tech asked me when I purchased the Pencil and I indicated “March 2021” so he was checking for any warranty that may be active. He checked the Serial Number against an Apple database and told me it was originally purchased in January 2021.

I bought a new Pencil and got a used Pencil? It seemed to work fine for over a year. But I’m left wondering why it suddenly stopped charging? What could’ve been wrong with it to have the Pencil last for so long then stop working? Are Apple Pencils notorious for just not being a good product?

Granted, I had the device for one year and a number of months but I did not expect it to crap out on me so quickly. I have a 15 year old Wacom stylus and tablet that still work. I have an iPhone 6S Max that still works (not my daily driver, but still). My 37 year old NES works like it’s 1985. I take great care of my technology.

I took care of it and followed the directions (especially didn’t get it wet or feed it after midnight). I took it on vacation this summer and it stayed in the room. Not even around water or sand. Yet here was a $130 aluminum and plastic stick that was useless. Like a fool, I did not purchase an Apple Care plan for the Pencil (my mistake). And it was apparently used when I bought it. Amazon lied.

I spent $130 on another one at Best Buy that day (much to the chagrin from my wife) and I shouldn’t have had to do that. I could see if I treated it poorly and did not keep it charged but that was not the case.

Amazon sold me a used Pencil that may have had a defect. I double checked my order to make sure I did not buy a refurbished or used Pencil (I did not). And since it worked for almost 18 months…probably nothing I can do.

37 people found this helpful

Helpful

Gregory

Battery Dead Upon Arrival. Difficult receiving help.

Reviewed in the United States 🇺🇸 on March 19, 2023

Verified Purchase

First time I bought used. NEVER AGAIN! Currently a 1 star review as this pencil came out the box with a bad battery. Despite leaving on my iPad overnight, the battery will not charge above 0%. The battery is not completely dead as shows as a single red line, with a few minutes of use time.

There is limited accessibility to customer support . I have received no meaningful assistance to resolve this issue. troubleshooting links provided tips on fixing Apple Pencil 1…I bought a Apple Pencil 2…How is that useful to me? Their support links take you to Apple. I tried resolving this with Apple support over the phone several times unsuccessfully. When I took the pencil to the Apple Store, they confirmed that it has a faulty battery. Apparently, it is not uncommon for this to happen. I would have thought that Amazon would do a cursory inspection before sending a product out, but apparently not. Thankfully, I have had no issues with the IPad Air I bought in similar fashion as it works perfectly.

This problem should have been easily remedied.
However, I couldn’t resolve this issue before the 15 day return window closed and I still have been unable to connect with anyone. I will try again and update my review accordingly.

I have been unable to receive assistance…

One person found this helpful

Helpful

Librarian

What you don't know about Apple defective products.

Reviewed in the United States 🇺🇸 on June 13, 2022

Verified Purchase

I bought a defective Apple Pencil probably for about $100. It worked until the first charge ran out and then it refused to charge. I was busy so I didn't call apple support until I owned the pencil for about 3 weeks. They talked me thru resetting it, and it charged. But it only worked for about a week. Amazon offers no return on defective Apple products - you are sent to Apple support who doesn't care how much time you have to spend talking to them to fix the problem.
And remember when you brought that apple product online because you were too busy to go into the store. Well if you are unlucky enough to buy a defective product you can make multiple trips to their apple store in 110+ degree weather. And what sad is they know the store can't even help you with the Apple pencils. The store cant do any trouble shooting that can not be done on the phone.
Also If they are sending you to the apple store - make sure the store has one in stock. Because thats really all you are going to the store for. They did offer to replace it, all I have to do is make another trip to the store after they order it. Sorry, we can't ship it to you.
Really a trip to the store to fix a problem with a brand new device is like paying for shipping when they send you something that is broken in the first place
I’ve spent time on 3 customer service calls and Apple support team sent me to an apple store in person. But the apple store can’t do anything else to troubleshoot apple pencils the the online person can. And on top of that they did not even have a replacement pencil which is what was clearly needed.
I could have bought a new pencil myself for all of MY time apple has wasted trying to fix their defect.
At this point, I’m entirely insulted by Apples total lack of respect for their customers time. This was supposed to be a brand new product. Not to mention Apple's waste of their own employees time, for the amount of time they paid their employees to give me the run around they could have paid for 2 pencils.
I'm normally an Apple lover, but shame on Apple.

28 people found this helpful

Helpful

Tj bounds

Stops working

Reviewed in the United States 🇺🇸 on April 25, 2023

Verified Purchase

I received my 2nd gen apple pencil March 15, 2023 and it stopped working today, April 25,2023. This is the second 2nd generation that I've bought in the past 12 months, the first one stopped working in the same manner. The pencil always stays connected to my iPad pro12.9 so it didn't go dead or have the battery drained etc which is what Apple claims is the reason for this COMMON issue. The iPad and pencil both stay on my desk inside and out hasn't been dropped nor has it been abused in any way. The pencil worked great when it was actually working. I've tried all the trouble shooting and the same with the first pencil that lasted approx 7 months. It's crazy how this pencil is nearly $100 and only lasted approx 40 days....

3 people found this helpful

Helpful

Ashley Lemmons

DO NOT BUY - VERY SHORT RETURN WINDOW

Reviewed in the United States 🇺🇸 on May 8, 2023

Verified Purchase

I have had nothing but problems with this pencil. At first it was glitchy and disconnecting. I did the suggested “forget device and reconnect” and also reset my iPad and it worked for a little bit. After a week it completely stopped connecting. I went to ask for a replacement or a refund and sure enough, the window just closed. It was delivered on April 16th and the window closed on May 1st. It gave me 2 weeks and right at 2 weeks it crashed. So frustrating. Do not buy this product from Amazon. Go directly to the Apple Store where you will get better customer service.

2 people found this helpful

Helpful

Stan

Broke after 6 weeks of light use

Reviewed in the United States 🇺🇸 on April 16, 2023

Verified Purchase

I tried to see if I could return it after the battery stopped charging. Too late for an Amazon return.

I called the product support. They wasted about 45 minutes to tell me they couldn't help me.

Then they wanted me to drive to an apple store to wait in line to probably pay more for a replacement.

I got it on sale for $90. It lasted about 6 weeks. That's a out $2/day for light usage (I really probably used it for a few minutes a day for about half of those days).

Spending more time and/or money to throw good money after bad would be insane.

I highly recommend many of the generic equivalents on the market.

2 people found this helpful

Helpful

Chomps

A warning to anyone looking to invest

Reviewed in the United States 🇺🇸 on June 14, 2021

Verified Purchase

So the product works great, however I’ve already had to buy two of these because both of mine have died on me after only a few months of use. The nibs are fine, the batteries stayed charged, they weren’t dropped or anything like that but both of them have crapped out on me. I use my iPad for art, so these things are taken care of as though they’re fine China, like these are my babies so I’m always careful with them. However both of them have died now and it’s frustrating.

I bought my first one with my I pad and it only lasted two months before all pressure sensitivity was gone. I use my IPad Pro for artwork, so once that goes these are useless for anything, because you can only achieve hairline strokes after that.

Apple won’t replace them nor repair them, so I was forced to buy a new one. I looked it up online and everyone said they last a while so I though okay maybe I just got a bad one.

Well bought a new one, this one in its defense, lasted for almost 5 months, but then died too. These aren’t cheap, and it’s becoming really frustrating when you can’t find any answers and there’s no help whatsoever from the company themselves outside of just have to replace the pencil.

I don’t know, this is almost $500 already just spent on replacing these pencils. I’m going to buy this last one and if it dies on me as well, then I’m going to look into other styluses. I can’t afford to be buying these things every few months.

I guess anyone looking to buy these, just be aware that you may be in for a constant money pit or perhaps I’m just having horrible luck. Whatever is going on, this is very frustrating and I warn anyone who is looking to invest in one of these to keep it in mind.

24 people found this helpful

Helpful

Geneva Miller

Do not buy from this seller

Reviewed in the United States 🇺🇸 on April 23, 2023

Verified Purchase

I purchased an apple pencil from this seller just over a year ago (feb 2022) and it has stopped working. It was fine at first but now it will not pair to any device. So I called Apple and they said to contact the seller and the seller will not replace the defective pencil. I am an AVID Apple user but I am highly disappointed that I had to spend this kind of money for something that lasted a year and now needs to be replaced. With the money I paid, I expect better. Someone needs to take responsibility for a faulty product.

2 people found this helpful

Helpful

Haley Katelynn Lawrence

Sellers return speed

Reviewed in the United States 🇺🇸 on May 3, 2023

Verified Purchase

I received this item on March 16th with the iPad I had ordered it for. Upon receiving both I started setting up my iPad. Later I downloaded Procreate and was super excited about starting my art projects on this. Well I don’t realized I bought the wrong pen and it was not compatible with the IPad I had purchased. So I started the return process. I got the box mailed on the 20th and it is now May 3rd and my return is still being processed.

2 people found this helpful

Helpful

MichBritt

don't drop it!

Reviewed in the United States 🇺🇸 on November 16, 2022

Verified Purchase

A: Write with it, store it, and drop it.
Q: What are the 3 most common things people do with a pen or pencil?
Apple got 2 out of 3 right on the Apple Pencil. Unfortunately, at $129 a pop, the outside casing is a concern. Don't drop it on a hard surface, ceramic tile for one, because the pretty white outside can crack and probably will. Mine did in two places. The crack starts out as a hairline fracture, looking almost like someone scribbled a small line with a #2 lead pencil. Eventually, it spreads both in length and width so it forms a ridge. My pencil was not 90 days old when this happened.
Shame on Apple engineers. Pencils. Write, store, drop. We do all three, the first two intentionally. Dropping is done accidentally. At $129 they need to be designed to do all 3 well. The current material choice is too brittle and unforgiving.
Apple can do better, and should do better. Until then, buyer beware and check out alternatives. When this one stops working I will not replace it with an Apple Pencil. If you do buy one, don't drop it.

10 people found this helpful

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5 star		88%
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Apple Pencil (2nd Generation): Pixel-Perfect Precision and Industry-Leading Low Latency, Perfect for Note-Taking, Drawing, and Signing documents. Attaches, Charges, and Pairs magnetically.

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Apple Pencil (2nd Generation): Pixel-Perfect Precision and Industry-Leading Low Latency, Perfect for Note-Taking, Drawing, and Signing documents. Attaches, Charges, and Pairs magnetically.

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