Amazon.com: Customer reviews: Tech Unlimited – Protect Many Devices with 1 Plan (Renews Monthly Until Cancelled)

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curtis wayne smith

That electronics can be covered

Reviewed in the United States 🇺🇸 on December 16, 2022

To be safe about tech that I but

11 people found this helpful

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EZH

Computer repair

Reviewed in the United States 🇺🇸 on February 26, 2023

The tech fixed my son's computer but forgot to put his charger back in the box. You all need to send me a charger. It was in the box with the computer when I sent It. Thank you

8 people found this helpful

264 total ratings, 144 with reviews

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From the United States

curtis wayne smith

That electronics can be covered

Reviewed in the United States 🇺🇸 on December 16, 2022

Plan Option: WarrantyVerified Purchase

To be safe about tech that I but

11 people found this helpful

Helpful

Doc

Asurion saved me from buying a NEW TV!! Technician assigned was a dream!

Reviewed in the United States 🇺🇸 on March 11, 2023

Plan Option: WarrantyVerified Purchase

The process In short:
--When my TV went out I searched the interent to see what I was doing wrong. i had Audio but no picture. I took a flashlight up to the screen I could see an image but from a far it was Black, like it was off.
All the internet videos said "its the backlight.. Toss it!"
--The TV cost me $379.99
Man, Am I glad I got an Asurion plan! No joke.
I Called to file a claim.
They assigned me a local company.
Who in turn asked me my schedule... they assigned me a tech and a time that worked for me.
and with in an hour of the tech arrival -- I had my Brand New TV working again!!!
No other fees or charges.

Now the Tech experience in Long Format.
(for anyone a little skiddish about someone coming to your home.)
He arrived Right in the 3 hour window. Introduced himself. I Was in the middle of reorganizing and he made NO COMMENTS (Score!) I showed him the TV, he took a special light out and said "Do you mind if I use your living floor so i can spread out?" I said SURE! he took the TV off the mounted wall carried it to the floor and got to work.
I asked if wanted Water or Tea.. he politely said "no thanks!"
I checked in on him every so often. he took apart the whole tv... fixed the broken backlights. he had EVERYTHING in his truck.
I tried to leave him alone to do his work but I stepped in and inquired.. he explained what he was doing, I was amazed at the hundreds of tiny screws! HE said "The process is taking apart the layers is key.. They don't make it easy!!" lol
when he finised he let me know.. he carried it back up I showed him all my plugs I needed back in. We tried it out. BAM! it was even brighter than when I purchased it!
he said, "Looks good?" I said BETTER than good!
He said "yeah these backlights I installed are stronger and more relliable than the ones they use in manufacturering, so you should be good for a long time -- . But If you EVER have an issue we'll come back no charge!"
I won't disclose whether I tipped him or not because that is between him and I. But I felt like buying him a Steak Dinner!
My man and The Asurion plan saved me $400 from buying a new TV.
This was one of the best things I purchased in a LONG time.
HIGHLY Recommend!
And I'm more inclined to buy from Amazon knwoing I have this plan that covers all my new purchases. No Separate Insurance on each device. One Umbrella policy. That is CHEAPER than the manufacturers!
It's a no-brainer.
I fell ike telling everyoneI meet! haha!

5 people found this helpful

Helpful

EZH

Computer repair

Reviewed in the United States 🇺🇸 on February 26, 2023

Plan Option: WarrantyVerified Purchase

The tech fixed my son's computer but forgot to put his charger back in the box. You all need to send me a charger. It was in the box with the computer when I sent It. Thank you

8 people found this helpful

Helpful

Jason Irwin

Worth every penny!

Reviewed in the United States 🇺🇸 on March 5, 2023

Plan Option: WarrantyVerified Purchase

I highly recommend this plan. Purchased this for future problems I may have with some of my electronics from Amazon that I buy. Unfortunately my laptop went on the fritz and I sent it off to have it repaired by asurion. Laptop was at a point where it could not be repaired and asurion replaced it for me! Whole process was easy and pain free. Asurion you have a customer for life!

6 people found this helpful

Helpful

steve

Tax not included in refund?

Reviewed in the United States 🇺🇸 on February 18, 2023

Plan Option: WarrantyVerified Purchase

Easy process but shorted tax. At 1100 bucks that’s not ideal. That’s a big difference but at least the main cost is covered

6 people found this helpful

Helpful

Shereej1s

Great Deal for people who buy a lot of electronics

Reviewed in the United States 🇺🇸 on March 27, 2023

Plan Option: WarrantyVerified Purchase

Easy to file a claim and removes worries from buying electronics

One person found this helpful

Helpful

Brenda E.

Great Service

Reviewed in the United States 🇺🇸 on February 12, 2023

Plan Option: WarrantyVerified Purchase

We damaged a monitor while trying to move it. I waited for the 30 days to kick-in on my warranty and then submitted a claim. My claim was instantly approved. I had to find a box big enough to ship it back (using the free shipping label), but once I shipped it, it only took a couple of days and they issued me a gift card for the full price I paid. The process was quick and easy! Highly recommend.

8 people found this helpful

Helpful

Sketchy things to be aware of.

Reviewed in the United States 🇺🇸 on February 5, 2023

Plan Option: WarrantyVerified Purchase

1. It’s extremely difficult to find this purchase in your order history. It *will not* come up in a search for, example, “Asurion,” or “unlimited,” etc.

I have this one and three other single-device protection plans with them, those three came up in a search but this one did not - I had to manually scroll back through all Amazon purchases I made for the last year to find it (I order a lot so finger got a good morning workout).

2. You can post reviews (this one for example), but can’t post questions—like you can with every other item that you purchase on Amazon.

3. There doesn’t seem to be any way to edit your payment method - better not close the account your payment method is linked to or need to change the payment card number !

—

You can cancel the subscription if you go to My Account - Memberships & Subscriptions. It is easy to find there and, presumably, cancel, as there is a cancel button. Although I haven’t tried to do that so I don’t know if there are any additional hoops to jump through (probably, considering).

I wish that:

1. This purchase was easier to find in the order history,

2. You could post questions on its product page,

3. And, that there was a way to edit/change the relevant payment method. Perhaps if we could post questions (see sketchy complaint #2), people could help each other with things like this? Just a thought.

34 people found this helpful

Helpful

jasmin

Prompt service and support

Reviewed in the United States 🇺🇸 on February 23, 2023

Plan Option: WarrantyVerified Purchase

My TV was flickering and had a bad picture after 15 months. Asurion's team found a service team to come pick it up promptly and diagnose the issue within a week. The TV was beyond repair and they are reimbursing my full cost for a replacement. Well worth every penny for the Unlimited plan!

2 people found this helpful

Helpful

eddie beck

Best Insurance Coverage

Reviewed in the United States 🇺🇸 on February 28, 2023

Plan Option: WarrantyVerified Purchase

This has been one of the best investments. Well know how rough kids can be and with school requiring all kids to have a laptop this coverage has been a blessing. No issues with having laptops either fixed in a timely manner or replaced.

One person found this helpful

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Tech Unlimited – Protect Many Devices with 1 Plan (Renews Monthly Until Cancelled)

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